Using your Test Kit
Step by Step
Before the day of sample collection:
1. Book the video consultation for the day when you want to collect the sample: Click to book the video consultation
2. Take a couple of minutes to watch the video, so you know what to expect at your appointment, and how to prepare.
On the day of sample collection:
1. Register your fertility test kit before collecting the sample. This will assure you the lab is ready to receive and process the sample. Click to register kit
2. Attend the online video consultation so we can guide and make sure the sample is collected correctly. You will have received the access link in your email.
Tips to encourage blood flow
- Drink two glasses of water 30 minutes before collecting the sample;
- Open and close your hands a few times;
- Soak your hand in warm water for 2 minutes
- Keep your hand lower than your elbow.
3. After you collect your sample, remember to put your order form inside the box with your sample. There is a pre-paid envelope which you will use to post the sample back. Please send it through the post on the same day of collection.
After the day of sample collection:
1. The lab will receive your sample and process it within 48 hours. As soon as your results are back, you will receive an email notification and will be able to access your results: Click to access your lab results.
2. If you haven't received your results in 48 hours, please contact us at [email protected] so we can check with the lab.
3. Schedule a free online consultation with our clinicians to discuss your results: Click to book the video consultation